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- Development executive strategies for the portfolio managed.
- Monitor customer account details for Non – payments, delayed payments and other
- Accomplish the Resolution, Normalization & Rollbacks as per targets.
- Develop and design strategies to effectively address disputes, expired cases etc to prevent
any probable escalation and highlight sensitive accounts to Territory manager to prevent the
- Proactive in coming up with the suggestion in policy changes on collections.
- Establish and maintain effective and cooperative working relationships with clients